Wednesday, October 21, 2009

Reputation Management

I'm doing some research on Reputation Management for a class I'm teaching.

Here are a bunch of links on the topic.

  • Reputation Management Tools | SethJenks.com
    I love the phrase he uses - Social Media Radar

  • Louis Halpern's View » Blog Archive » Reputation Management Book ...
    Great takeaway paragraph from the post ...
    How we find the information that is important to us has changed dramatically over the last ten years. We now live in a world where the internet and search engines dominate our business, personal and professional research. How we are seen by others can be enhanced or degraded in an instant and our personal brand, whether good or bad, can be now globally amplified.

  • Brands: keeping them thriving in a downturn | Paid Curiosity
    You don't have to be crazy to make it go viral...
    The hard part is devising an intelligent campaign that fits with the brand of your company. Viral marketing doesn’t have to be gimmicky videos, if you’re focussing on a core market, then your ‘viral agent’ need only be a message on your own website that is provocative or enticing enough to prompt visitors to pass the URL of that page on to others that would be interested. So whatever format your viral marketing takes, do make it as easy as possible for people to spread the word, such as ’share with a friend’ links.

  • THINKing » Smart Customers
    Don't forget this very important fact
    Your customers are smart, but as marketers, we often misconstrue what they are telling us.

  • Feed Blitz Blog » Blog Archive » Remove Rip Off Report Complaints ...
    This is the same technique I use for reputation management
    There is hope and there is a remedy to these pesky ripoff reports. Many companies like the one I work for offers the service of removing ripoff report complaints. The fact is it may be almost impossible to make ripoff report remove the complaint off of their website, however most people only find the complaint when they “Google” your company name. This is where an online reputation management company can help you. Since the most common way a person finds these complaints is by searching you name on google and other search engines, all that needs to be done is make sure they can’t find them!

  • Three strikes and you are out - Consumers drop retailers after ...
    Customer satisfaction and reputation management
    Three strikes and you are out – Dissatisfied Customers drop retailers after only 3 negative experiences.

    A study by IBM® Institute of Business Value of 30,000 US consumers in September and November 2008 revealed that, on average, consumers will drop allegiance to retailers after an average of 3.1 negative experiences. “Consumers from 18 to 24 years old have more patience – changing retailers after an 3.5 negative experiences. Consumers who are 65 and older aren’t as forgiving – changing after only 2.9 bad encounters.”

  • web design programs » Why Reputation Management Matters for Small ...
    A bad review can affect a small business even more than a big business
    Never has the opinion of the individual been as powerful as it is today. One negative blog post or product review can spread online in a flash and change the direction of a company. Reputation management isn’t just for big companies and brands —

  • Louis Halpern's View » Blog Archive » Don't Lose Your New Job

  • Facebook advertising: is this part of your social marketing ...

  • Article Marketing Made Simple | Paid Curiosity

  • THINKing » The Politics Of Web Traffic

  • Southard Communications » Stamford campers launch their handmade ...

  • SEO 101 | The Beginning SEO Podcast » Blog Archive » 10 SEO Tips ...

  • SEO 101 | The Beginning SEO Podcast » Blog Archive » Lee Odden ...

  • Pennsylvania: Hunt. Fish. Shoot. » Hearings on Sunday Hunting

  • SpittingCAML » Obfuscation for IP protection

  • What to Track to Be Amazingly Successful in Business CRM Posted By ...

  • THE SMALL BUSINESS BLOG » Blog Archive » Registering your business ...

  • trackback - Reputation Management SEO

  • Question of the day : Capitol Fax.com

  • » The latest in the world of blurbs…:Using Internet Reputation ...

  • Woman Honor Thyself » Blog Archive » Male or Female Boss?

  • Internet Reputation Management - Protect Your Good Name Online ...

  • Valuable Internet Information » E-Commerce Payment Gateway ...

  • Geoff Knue Agency » Blog Archive » A Matter of Trust

  • web design resources » Blog Archive » The Tools Between You and ...

  • Guru Annihilation » Blog Archive » Internet Reputation Management ...

  • Online Reputation Management Blogging Best Practices-Part1 ...

  • Shop and Save! » Blog Archive » How to Shop Online: Effective Tips ...

  • What You See is What You Get | Real Estate Magazine - Real Estate ...

  • Online Reputation Management Begins Offline | Internet Advertising ...

  • Sell Yourself First…Your Key To More Sales | Internet Advertising ...

  • brand management in changing media landscape

  • Social Marketing Journal Launches by Online Marketing Agency Brick ...

  • Online Reputation Monitoring worth £60 Million in 2008 - Ed Stivala

  • Churbuck.com » Try to detect it รข€¦

  • Churbuck.com » JetBlue is following me on Twitter …

  • Internet Marketing » Your business can benefit from Internet ...

  • food service cafe » Blog Archive » Online Reputation Management

  • Tartan Photography • The Tartan

  • SERVE BALTIMORE

  • list of video search engines » Blog Archive » You Just Saved Your ...

  • Better Off Jed » Blog Archive » Social Networking Overload

  • Internet Presence | Les Bain's Blog

  • Queens speech is a YouTube hit | ISM - Internet Search Metrics

  • Keeping Up with the Restaurant Critics | Daily Blender

  • The lost art of listening. | WalkerMedia

  • Summary in SEO | Search Marketing Sage

  • Search is Growing, But Not All Engines | Search Marketing Sage

  • Bloodthirsty Liberal » What Media Bias?

  • NCPRSA Luncheon to Explore Search Engine Optimization - Triangle ...

  • Wbi Direct » Blog Archive » Why Social Media Marketing Is an ...

  • Search Engine Optimization Tutorials, Techniques, Tricks and Tips ...

  • Juicy Links: July 28 - August 1 : Exclusive Concepts Blog

  • Apogee Search Marketing Blog » Blog Archive » Ingenio Adds ...

  • Massey Communications Enters the Blogosphere « Massey ...

  • Posts - Research Blogging

  • Super Conference Recap Special: FOSM, SMX London and Pubcon Las ...

  • Ad of the day #5: Telling lies in anti-bottle campaigns ...

  • Make a money with Ads | BloggWP

  • CFRA's Business @ Night - DELAYED - The Practical Leader

  • Those Dang Final Cut Pro Preferences... | Thoughts from Brad...

  • Is Wikipedia Corrupt? « biggsachte.com

  • Damaging a Competitor's Ranking is Possible « biggsachte.com

  • How to Get a Username for your Facebook Profile That You Want ...

  • learn-adsense.info » Blog Archive » Vizion Interactive Adds Search ...

  • Renegade Software Plucks $985, $5760 and even $42204 “Hidden Money ...

  • the on world of offline marketing « lv-lt-forum.org

  • Why You Need to Monitor Your Online Reputation | Freelance Folder

  • The Emerging Of Online Reputation Management | Best Articles Hub
  • Friday, March 27, 2009

    Sacramento Search Engine Optimization

    One element in Search Engine Optimization is linking to a page with the anchor text you want Google, Yahoo and others to index for that page. I'm experimenting with a google search for the words William Farrell. It won't be easy, there are over 1,000 William Farrells in the world, but I've already ranked one of these pages to the front page of Google and another one of the front page of Yahoo. Do an experiment, go to Google, search for Willam Farrell, and click on the link that you think will lead you to William Farrell, barefoot water skier of Sacramento.

    I've already completed a similar experiment for Julie Gallaher, Jeannie Hanson and Liesel Hanson.

    Tuesday, February 17, 2009

    Thursday, December 18, 2008

    USC v Penn State Rose Bowl Tickets

    Fantastic tickets Rose Bowl USC v. Penn State plus info about the Rose Parade & other activities in Pasadena.

    Tuesday, December 02, 2008

    Is Google Manually Approving Blogs

    I got a message from Goog today. they were going to do a manual check of this blog.

    Wonder what that's all about ...

    Saturday, November 29, 2008

    Sunday, November 09, 2008

    Dancing With the Stars Tickets

    Tomorrow the tickets for the Dancing with the Stars Tour go on sale. I went last year and it was fabulous.

    Saturday, November 08, 2008

    Friday, October 31, 2008

    The Art of Seduction

    At Shannon Paul's Very Official Blog, she tells you why business needs to be more intimate with their customers ...

    Don’t let anyone fool you. Companies want social media engagement, most just aren’t willing to do the internal work aimed at bringing down the barriers to transparency in order to make that happen. Read More

    Wednesday, October 29, 2008

    Recession Proof Your Website

    Think Dave's #1 tip to Recession Proof Your Website in Increase Spending - Do You Agree?

    There’s a recession on it’s way and I’ve decided not to take part. I have enough problems in my life without having to worry about the economy. So I’m recession-proofing my website, which is something you should try too. I suggest the following anti-recession website marketing strategies: Read More

    Saturday, October 11, 2008

    Business Recommendations

    I've been out shopping, working, buying services and have run across some terrific businesses that I can highly recommend...

    Sacramento Outdoor Kitchen
    El Dorado Hills Notary
    Sacramento Modern Furniture
    Sacramento Shoes
    Sacramento Garden Design & Installation
    Sacramento Travel

    Wednesday, August 27, 2008

    Sacramento Garden Design

    My sis has a landscape design & installation business, Geno's Garden. If you need help, be sure to call her at 916-764-5243.

    Sunday, August 10, 2008

    Great Golf & Favorite Resaurants in Sacramento


    View Larger Map

    Would you like to get listed on this map? Email me at thingsyoushoulddo at hotmail dot com.

    Monday, March 05, 2007

    Britesmile




    Are you interested in doing something easy to improve your looks? Baby Boomers are thinking about Botox and lipo and cosmetic surgery. And heaven knows we all diet. But a beautiful smile can make a big difference and it's easy to achieve.

    BriteSmile or Brite Smile or Bright Smile is my favorite of all the affiliates I've signed up with because I'm not just a sales person ... I'm a customer. I used Britesmite about 3 years ago and my teeth are still white. You're not just buying some trays -- you have a consultation with a real dentist. ;^D

    Try it, it's the easiest thing you can do to get a little bit prettier.

    BriteSmile Discount Teeth Whitening

    Book your BriteSmile appointment for Tuesday, Wednesday,
     or Thursday and save 10%!


    BriteSmile To Go - 3 Pens

    BriteSmile Spa Tour and Locations for your brightest smile today!

    Saturday, October 28, 2006

    Road Kill: Good vs. Bad Web Pages. by Fred Black


    Never mind the experts, never mind what they taught you in school, and never mind your competitors, put a stake in the ground and define the purpose of your web site. Then make it deliver that functionality. Don't get lost in layers of pretty design or unnecessary technology.

    What defines a good web site? Have you ever been on a web site trying to do something that you were supposed to be able to do on that site and couldn't? That's not a good web site then. It doesn't matter how pretty it is, how much time went into the color scheme, or how efficient the JavaScript code is that makes the pretty little rollover buttons, if I can't find what I need, then it's not a good web site, it's a bad web site.

    Ok then, what's a bad web site? Have you ever been on a site that looked like a 4th grader made it? Ugly font choices, strange colors, plain links instead of pretty buttons and Flash animation? But, did you find what you were looking for? Did you get the information you were after? If so, it's a good web site.

    I can't say it enough: functionality is more important than looks. Let me say it one more time: functionality is more important than looks. People will not stay on a web site that is hard to use, or come back to a web site that does not work. However, your web site can be both functional and good looking; all it takes is proper planning and quite possibly less work than a more complex, over done layout.

    Have you ever been driving down a back country road and have a deer run out in front of you? The deer just stands there staring at your headlights and he or she doesn't know which way go. Don't do this to your web site visitors.

    Don't present them with 103 choices and flashing lights, buzzers, and whistles when they land on your home page.

    Your visitors may never make the choices that you want or that you assume they will. Keep each page focused and simple. Don't make someone work to purchase something from you, it should be easy for them.

    One way to create better pages is to minimize the use of packages like Microsoft FrontPage, Adobe GoLive, or DreamWeaver and do more of your coding by hand. Learn enough HTML so that you can start a page in one of these layout packages (if necessary) and then finish and maintain the page in a text or HTML editor. You'll understand your pages better and you'll know how they work. Plus, you can modify them faster.

    I've built a lot of sites and it's easier to modify and change the ones that I've coded by hand as opposed to the few that were built entirely in a layout package. Why?

    Because layout packages like FrontPage change over time.

    When you open a site you created in layout package "x"

    version "n" two years later in version "n+1" and it no longer looks like it should, you'll understand why I like to edit my own HTML! Or, when you spend hours trying to get something to line up correctly in a layout package and finally start looking at the HTML code and realize that it's a mess and redo it by hand in half the time without the problems, then you'll understand why I like to edit my own HTML! But the main reason is that once you understand and can edit HTML, it's easy to just do it by hand!

    If your site is supposed to sell something then make sure it's focus on is on selling, if it's an information site, then make sure it's focus is on providing information. If you want both, then maybe you should create two sites. Your goal should be clean, simple, and functional web pages that deliver the content or service the web site was intended to provide.


    About the Author
    Learn How To Make Web Page Scripts and Create Interactive Web Pages. www.WebScriptingOnline.com. Created by Fred Black.

    Use and distribution of this article is subject to our Publisher Guidelines
    whereby the original author's information and copyright must be included.

    Tuesday, August 08, 2006

    10 Things No One Ever Told Me About Getting My Web Site Listed - I Had to Learn On My Own

    By Howard Kaplan


    1) PAGE NAME (METANAME) and PAGE URL (TITLETAG) MUST BE THE SAME!

    Search engines all work a bit differently. Some search engines are satisfied listing your site by it's page name, others by its URL address. If the URL address is difficult to understand, the search engine crawler will stop reading the page and ignore it and not list the page. For example, let's say your site is called "JOE'S SUNGLASSES" and your first page is "MEN'S POLARIZED SUNGLASSES." If you create the page URL as "http://www.joessunglasses.com/menpolsun" the search engines may well ignore your page and not list it. This is particularly true of GOOGLE, who very much like the metaname and titletage to agree. Ideally, you'd like to your URL to read "http://www.joessunglasses/menspolarizedsunglassses"

    2) PAGE NAME MUST INCLUDE SOME KEYWORDS/METATAGS

    Search engines may not list your pages if the titles are not unique in some way. If your page is not listed the key words regarding that page will not be active even if other pages of your site are listed. In order to make your page unique keywords or metatags need to appear in the title of the page. The more keywords/metatags you put into the title, the higher in the rankings your page is likely to appear. Although you want to put in as many keywords or metatags as you can, there is also the need to be concise to avoid being ignored by the search engines. Using our previous example, a page name of "SUNGLASSESS" might return in excess of 1 million responses and would probably not get the page listed. A title of "MEN'S POLARIZED SUNGLASSES" would be far more attractive to a search engine but perhaps not as interesting as "MEN'S LUXURY POLARIZED SUNGLASSES," which has 4 key words rather than 3 or just 1 and both would appear sooner than the page titled "SUNGLASSES" alone.

    3) KEYWORDS / METATAGS MUST APPEAR IN THE BODY OF THE PAGE

    Of course, it is impossible to list all the keywords or metatags in the page title. Although it is possible for any keyword or metatag to be recognized by the search engines, I have found that very often this is not the case. In fact, I have found it absolutely critical to use the keyword or metatag in the body of the page - the more prominentely the better. A keyword or keyphrase used as a section header has a much greater chance of being recognized than a metatag buried in descriptive text.

    4) KEYWORDS / METATAGS MUST MOVE FROM GENERIC TO SPECIFIC

    Although the keywords necessary to get a page listed must be unique, search keywords must run the gamut from narrow to broad if the page is actually to be found during a search. I have found that splitting the metatags between branded and generic gives the best opportunity of achieving the broadest results. Using our prior example, the list of keywords might include: sunglasses, polarized sunglasses, luxury polarized sunglasses, men's luxury polarized sungasses, Foster Grant polarized sunglasses.

    5) WEBPAGE MUST BE LISTED OR KEYWORDS / METATAGS WON'T WORK

    Unfortunately, if a particular webpage is not picked up by the search engines none of the keywords/ metatags associated with that page will be effective and no results will be returned for your page even if other pages in the website are listed that do share those same keywords/metatags.

    6) YOU MUST SUBMIT EACH PAGE OF YOUR TO EACH OF THE MAJOR SEARCH ENGINES IN ORDER TO BE LISTED - AND IT DOES NOT COST ANYTHING!

    It is not enough to submit your home page to the search engines. If you hope to get exposure of all your products and activate all metatags each webpage of a site must be listed. This requires persistance but is not complicated. Google, Yahoo and MSNSearch each have free mechanisms to load pages to the web. Google page add: http://www.google.com/addurl/?continue=/addurl Yahoo page add: http://submit.search.yahoo.com/free/request MSNSearc&h page add:http://search.msn.com/docs/submit.aspx?FORM=WSDD2

    7) IT CAN BE DIFFICULT TO GET ALL THE PAGES OF A WEBSITE LISTED

    Even if you've done everything right, the search engines are likely not likely to list all the pages of the site. In addition, each search engine updates its listing on different schedules. Google is the most difficult search engine in which to get pages listed and to keep pages listed. Don't be discouraged but rather expect you will have to repeat the process.

    8) CONTINUE SUBMITTING PAGES ON A WEEKLY BASIS UNTIL ALL PAGES ARE LISTED & KEEP LISTING AS PAGES FALL OFF

    With persistance, all of the pages of a website can be listed simply be resubmitting the missing pages in the same manner in which they were listed originally. It should be noted, however, that pages do tend to fall off search engine listings and it will be necessary to relist those sites. There are services available who can perform these services for a fee but I have found it just as effective to use the free submission process.

    9) TEST YOUR PAGE RANKINGS AND METATAGS

    Testing your page rankings and keywords / metatags will insure that your pages stay fresh and keep high in the listings. Google has an excellent tool that also indicates rankings for Yahoo and MSNSearch. You can find this tool at: www.googlerankings.com.

    10) LINKING IS VITALLY IMPORTANT

    Much of the secret of getting and keeping webpages listed is linking and despite what you read, it's more important to get websites linked to you than the other way around. If you find there is a limit to the number of links you can find to link to you, avoid link farms as they will be ignored by the search engines and cause pages to be delisted. A more effective strategy is to list your website with any of the many of the free directories that may be found on the web.

    I hope this list proves helpful to you. It is the kind of list for which I was looking when I first started.

    ABOUTH THE AUTHOR

    Howard Kaplan is the operator of schweizeroptics.com and the creator of the website http://www.schweizeroptics.com who specialize in offering low vision, special vision, consumer, commercial, professional and industrial magnifiers.

    Article Source: http://EzineArticles.com/?expert=Howard_Kaplan

    Saturday, August 05, 2006

    Inbound Links All Important

    I subscribe to a weekly newsletter from Axandra, a company that offers several products to increase your web profits. This week's newsletter confirma what I already knew ...

    Last week, we published the results of a new search engine ranking study. The researchers wanted to find out which factors influence web site rankings on Google, Yahoo and MSN. The results of the study are so important that we take another look at the main results of the study in this issue.

    The researchers found out that the contents of a web page are important for the search engine rankings of a web page. However, the inbound links to a web site are the most important factor on Google, Yahoo and MSN.

    Inbound links are the most important factor, optimized content follows.